General Repair and Detailing
 
  Body and Frame
 
  Repair Equipment


 


For the past 10 years, the employees of Auto & Truck Paint Center have been providing quality body repair work and painting for car owners in El Paso and surrounding communities. Our superior repair and service expertise combined with a proactively monitored repair process make us your best choice for quality repairs completed on time.

We have the expertise, knowledge, and people to do a great job. Our customers are very important to us, which is why we also guarantee our work through our Customer Satisfactory Warranty.

With this Auto & Truck Paint Center guarantees the customer:

Excellent customer service
N o need for booked appointments
N o hassle waiting (simply call to let us know you are coming)
W arranty on all paint products from peeling, fading, cracking or any other defects
W arranty on all our collision repairs for as long as you own your vehicle
Transportation for any warranty related issues (return ratio on warranty related issues is only 3%; this is due to minor problems such as adjustment/readjustment of headlights, burnt out bulbs, etc.)
On top of all this, our friendly and professional staff at Auto & Truck Paint Center is always there to assist our customers with their insurance claims.


1. Removal of Parts & The Estimate

Once the customer has reported the claim and left our facility in a brand new rental vehicle, our job now begins. The first step in the repair process will be to remove the damaged parts of the vehicle to expose all damages occurred by the collision. At this point a fully detailed and accurate estimate will be printed and submitted to the insurance company. Upon approval of the estimate by the insurance company all parts at that time will be ordered.

2. Arrival of Parts


Once parts have arrived they are assigned to the technician responsible for repairs. Any parts that require painting (such as a hood, fender, bumper, etc.) will immediately go to the paint department for inner paintwork. This is referred to as edging parts. The reason for this is to ensure complete paint coverage on all parts maximizing corrosion protection.

3. Structural & Body Repair

Replacement parts will be installed. Priming, sealing, and corrosion protection is added to the replacement parts and panels. All work is then inspected and tested. Once it is signed off the vehicle will then head to the paint department.


4. Painting


The vehicle is now ready for painting. First it will be pressure washed and chemically cleaned. Next it is prepped, primed, sanded and sealed. The last stage before entering the paint booth, is taping and masking around the area(s) to be painted, to protect the parts of the vehicle that will not need painting. Any dust particles will be removed so as not to interfere with the paint process. The vehicle is now ready to undergo multi-step refinishing using the PPG paint system.

5. Reassemble Vehicle & Heading Home

The last stage in preparing the vehicle to return to its owner includes reassembling parts that were removed for the painting, realigning and taking care of any detailing (which entails pin striping, polishing, washing, and cleaning) Once these items have been completed the vehicle is inspected and taken for a test drive. After it checks out the owners are notified and a time is set for picking up.
Click on image to enlarge

Special Note

If upon repairs there is more damage a supplemental report will be necessary for the estimator to complete and send to the insurance company. Once it is approved by the insurance company any additional parts will be ordered and an updated completion date will be given.


We can help you get a rental car, with insurance paper work and 24 hour towing. We will come to you if your schedule is too busy, so give us call today!

"Our No. 1 Goal is a Completely Satisfied Customer"


 

Home | About Us | Our Services | Facility | Contact Us